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An AI receptionist that never lets a call go unanswered
It answers your phone at any hour, in English or Spanish, with a natural voice. It explains your services, takes the caller’s name and WhatsApp, and when it hangs up it emails you a summary of what to do next.
- Answers 24/7
- English and Spanish
- Summary by email after every call
- Account in your name
Try it now
Call Sofía, our voice agent
Our own line is answered by her. Ask about a website, prices or anything else, in English or Spanish, and see how she takes your details.
+1 (762) 213-9557A local call from the US and Canada.
The problem: the call nobody picked up
A caller has already decided to buy; they only need to know you will answer. If it rings out — at night, on a Sunday, or while you are with another client — they do not leave a message. They call the next business on the list.
A full-time receptionist costs a salary and covers eight hours. A voice agent covers all twenty-four, seven days a week, for cents per minute of conversation.
What it does
- Answers 24/7 — no holidays, no lunch break, no hold music.
- Speaks English and Spanish, and switches when the caller does.
- Sounds natural. A warm voice, no "press 1" menus.
- Knows your business. Your services, prices, hours, areas and FAQs — and it does not make things up.
- Takes the details. Name, business, what they need and a WhatsApp number, read back to confirm.
- Emails you after every call: summary, details, interest level, next step, WhatsApp button, recording and transcript.
- Gets to the point. Each call has a time limit, and the script is built to finish inside it.
- Is honest. It says it is a virtual assistant and ends politely when someone is not interested.
- Blocks spam. Country filter, hang-up on silence, automated-system detection, and it cuts off recordings and salespeople.
- Grows with you. It can transfer to a person, book appointments on your calendar, send leads to your CRM, or call back people who asked.
Everything you can put it to work on
- 24/7 receptionist. Answers, explains what you do and takes the caller’s details.
- After-hours coverage. Your phone rings during the day; at night, on holidays or when you are busy, the agent picks up.
- Lead qualification. Asks what they need, when and on what budget, and tells you who is ready to buy.
- Appointment booking. Checks your calendar and books the slot on the call.
- Call transfer. If the caller asks for a person, or it is urgent, it hands the call to you or your team.
- The usual questions. Hours, location, prices, payment options, order status.
- A US/Canada line. A local number for travelers and investors abroad, answered in English.
- Call-backs on request. Someone who filled a form asking for a call gets one in minutes, not the next day.
- Reminders and confirmations to your own customers who opted in: tomorrow’s appointment, the order that is ready.
- Post-service surveys to customers you already served — and a nudge to leave a Google review.
- Data to your systems. Every call can land in your CRM, a spreadsheet or your inbox, ready to follow up.
Who it is for
- Hotels, tours and vacation rentals taking calls from travelers abroad.
- Real estate offices answering the buyer who calls right after seeing a listing.
- Clinics, dentists and vets handling appointments and after-hours questions.
- Contractors, workshops and professionals who cannot pick up in the middle of a job.
How we set it up
- Your script. How you answer today, what people ask and what you want said. We write it with you.
- Voice and number. Choose the voice, the languages, and a new US/Canada number or your own.
- Alerts. We decide which details to capture and which inbox gets them.
- Testing. We call it together, tune it, and it goes live only when you approve.
Everything is in your name: the account, the number and the script.
Running costs
Setup is $599, in 2 payments. After that you pay for usage, directly to the provider:
- The phone line: a few dollars a month.
- Each minute of conversation: roughly 7 to 15 US cents, depending on the voice and AI model.
A typical call lasts two or three minutes. Even at a hundred calls a month, it usually costs far less than an hour of staff time a day.
Or keep it simple: $99 a month with calls and messages included.
What we will not build
Bots that cold-call lists of numbers to sell. It is illegal in Costa Rica without prior consent, and it burns your brand. The voice agent answers people who call you and calls back people who asked.
Want the same brain on WhatsApp, Instagram or your website chat? See our custom software and AI work.
¿Preferís español? Versión en español de esta página.
Frequently asked questions
What is an AI voice agent?
A virtual receptionist that answers your business phone. It speaks with a natural voice, understands what callers say without "press 1" menus, answers with your business information and takes the caller’s details. When the call ends, it emails you a summary.
Can I try it before hiring you?
Yes. Our own US line is answered by Sofía, a voice agent we built: +1 (762) 213-9557. From the US or Canada it is a local call. Ask her anything — in English or Spanish — and see how she handles it.
Does it speak English and Spanish?
Yes. It answers in the caller’s language and switches if they switch mid-call. For hotels, tours, real estate or any business with foreign clients, that alone is worth it.
Do callers know they are talking to an AI?
Yes — we always set it up that way. It introduces itself as your virtual assistant and confirms it if asked. Tricking customers backfires; answering them fast, at any hour, does not.
How do I know what was said?
After every call you get an email with the caller’s number, name, business, what they need, how interested they are, what to do next, a one-tap WhatsApp button, the recording and the full transcript.
Can it call people for me?
Only people who asked for it — someone who left their number requesting a call back. Automated sales calls to people who did not consent are illegal in Costa Rica (article 44 of the General Telecommunications Law) and in most countries. We do not offer them.
How much does it cost?
Two parts. Setup — the script, the voice, your services and prices, the alerts and the testing — is $599, in 2 payments. Running costs are paid by usage to the provider, in an account under your name: the phone line is a few dollars a month and each minute of conversation costs roughly 7 to 15 US cents, depending on the voice and AI model. Or, if you prefer, $99 a month with calls and messages included.
What about spam calls wasting minutes?
It is locked down: it only accepts calls from the countries you choose, every call has a time limit, it hangs up on silence, detects automated phone systems and ends calls from recordings or salespeople.
Lo que dicen en Google
Reseñas publicadas por clientes en nuestro perfil de Google.
5 8 reseñas en Google
Excelente servicio y atención. Se nota el conocimiento y la experiencia que tienen en tecnología, desarrollo web e inteligencia artificial. Muy profesionales, atentos a los detalles y siempre buscando soluciones que realmente se adapten a lo que necesita el cliente. 100% recomendados para quienes buscan mejorar su negocio y llevarlo a otro nivel de la mando de la tecnología.
Muy profesional el servicio brindado, la página quedó tal y como la esperaba, muy responsable y la calidad del servicio fue excelente, la página me funciona desde hace aproximadamente 1 año y no he tenido problemas, los clientes me realizan las compras directamente en linea y además la calidad de las imágenes que me realizan para la página de facebook e Instagram son excelentes
Excelente servicio de hacksincodigos. Me ayudaron con mi página web y todo quedó profesional, rápido y justo como lo necesitaba. Muy buena atención y siempre pendientes de cada detalle. ¡100% recomendados!
Excelente servicio, muy profesional y responsable. Se nota la experiencia y el compromiso con el trabajo. Muy buena atención y siempre dispuesto a ayudar. 100% recomendado.
Reseñas de nuestro perfil de Google.
Want a receptionist that never sleeps?
Tell us how you answer the phone today and we will show you what the agent would say.
Not on WhatsApp? Email administrador@hacksincodigos.com or call +506 8984 0662. From the US or Canada, dial +1 (762) 213-9557 — no international charges. Every day, at any hour — and Costa Rica is on US Central time all year, with no daylight saving.